National report — When patients request discounts, dermatologists generally acquiesce — though they might later regret it, sources say.

National report — In a troubled economy, the following prescriptions can help practices attract and retain patients, dermatologists say.

Miami — Being proactive is the best way to minimize the impact of the turbulent economy on a dermatology practice, experts say.

Is the constant din of ringing telephones frustrating and annoying everyone in your practice? Maybe it's time to turn your telephones into tools that work for your dermatology practice instead of against it.

Photography plays a valuable role in dermatology for improving patient care, but the usefulness of archived images depends on how they are stored.

The Internet provides a forum for disgruntled patients, employees or competitors to defame a doctor's reputation. One company helps doctors protect themselves from frivolous lawsuits.

First impressions have a strong influence on our perceptions and, ultimately, our loyalty to a service, a company or a physician.

Unhappy patients have always existed. Just as many physicians say they get patients through word-of-mouth, unhappy patients can create problems through the same medium.

While the full promise of EHR systems has yet to become reality, an expert offers shopping tips for finding the best available system for your practice.